Shipping policy

Thank you for shopping with Good Time Home Services Store. Please review our shipping policy below to understand how and when your order will be delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders placed on weekends or holidays will be processed the next business day.

Processing time does not include shipping transit time.

Shipping Methods & Carriers

We ship using trusted carriers such as UPS, FedEx, USPS, and freight carriers for larger HVAC equipment.

Shipping method and carrier are selected based on item size, weight, and destination.

Shipping Rates

Shipping costs are calculated at checkout based on order size, weight, and destination.

Large or heavy HVAC systems may require freight shipping and additional charges.

Customers are responsible for all shipping fees unless otherwise stated.

Delivery Timeframes

Estimated delivery times vary by product and location:

Standard shipping: 3–7 business days

Freight shipments: 5–10 business days (or longer depending on location)

Delivery times are estimates and not guaranteed.

Freight & Large Equipment Deliveries

Freight deliveries are curbside only unless otherwise arranged.

Someone must be available to receive and inspect freight shipments at delivery.

Any visible damage must be reported to the carrier at the time of delivery.

Shipping Restrictions

We currently ship within the United States only (or update if international shipping is available).

We do not ship to P.O. Boxes for large or freight items.

Certain products may have shipping restrictions due to regulations (e.g., refrigerants).

Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

Provide photos of the damaged item and packaging.

Lost shipments must be reported within 7 days of the expected delivery date.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Orders returned due to incorrect addresses may be subject to additional shipping fees.

Order Tracking

Tracking information will be provided once your order ships.

Freight shipments may have limited tracking updates.

Shipping Delays

We are not responsible for delays caused by carriers, weather conditions, or events beyond our control.

No refunds will be issued for delayed deliveries.

Contact Us

If you have questions about shipping or your order, please contact us:

📧 Email: support@goodtimehomeservices.com
📞 Phone: (678) 394-8776
🏢 Business Name: Good Time Home Services Store